Effective October 21, 2026 · Last updated October 22, 2026 · Policy revision 2026-10-21
Who this policy covers
This policy describes Route & Deliver: Cozy Puzzles for Android and for iPhone and iPad, published by Marble Comet LLC, operating publicly as Marble Comet Studios, in Virginia, United States. It covers the game and support correspondence. Google and any external websites also explain their own processing in their privacy notices.
Game data on your device
The game stores the following in its private device storage:
- Campaign and Daily Puzzle progress, stars, records, and saved attempts.
- Coins, basket, celebration and Home room ownership, world keepsakes, and gameplay and advertisement reward records.
- Use of the three free hints shared across Campaign and Daily, saved video-hint credits, and reward receipts.
- Audio, controls, accessibility, haptic and other game settings, including the Usage analytics choice, and tutorial completion.
- The exact Terms and Privacy revisions you agreed to through Agree & play and the UTC time of that action.
- Optional Daily reminder preferences, the handled first-launch permission request, and local scheduling and delivery records.
- Your age group from the one-time year-of-birth question (18 or older, or under 18), or an audience choice saved by an older version, stored separately from progress. The year itself is not stored.
- Local advertising summaries: counts of offers, loading outcomes, video choices, shown and earned events, and impressions, plus Google-reported ad values kept separately by currency.
These records let the game remember your choices and prevent duplicate rewards. No game account is required, and we do not operate a gameplay server, cloud-save service or public leaderboard. The game does not upload these save files, and it keeps local recovery copies to help protect them. Google's advertising and consent services process information as described below. For players 18 or older who leave Usage analytics On, the game also sends gameplay events, such as level completions and coins earned and spent, to Google Analytics for Firebase on our behalf, as described under Usage analytics.
The game uses network access for advertising, privacy choices and adult usage analytics, optional haptic feedback, and the notification access described below for local Daily reminders. The Android app also declares Google's Advertising ID permission, explained under Advertising data. The game does not require access to contacts, precise location, camera, microphone, or photos. Local files use the operating system's private app storage. No storage or transmission method can be guaranteed completely secure.
Optional daily reminders
On first launch, after you agree to these policies and answer the year-of-birth question, the game requests your device's notification permission. Allowing notifications enables a local Daily challenge reminder around 6:00 PM in your device's time zone. Declining or dismissing the request does not prevent play. Older Android versions do not display a runtime notification prompt; reminders follow the notification permission already provided by the system.
You can turn reminders on or off or choose 9 AM, noon or 6 PM in game Settings, and control notifications in device settings. The game stores your reminder choice, time, whether the first-launch request was handled, and local delivery records on this device. These local reminders use no push server and send no reminder data to Marble Comet. The game refreshes a bounded 14-day schedule during normal use; reminders expire during prolonged inactivity. The Daily puzzle still follows the UTC date. Device settings, Focus and power-saving controls may delay or prevent notification delivery.
Turning reminders off or resetting progress cancels scheduled Daily reminders. Resetting does not repeat the first-launch permission request. Opening a reminder leads to the Daily menu when it is safe to do so; it does not replace an active puzzle.
Advertising data
Google Mobile Ads and its User Messaging Platform use an internet connection to provide ads, prevent fraud, measure delivery and manage privacy choices. Google may process information such as IP address and approximate location, app and ad interactions, diagnostics, performance information and identifiers permitted by the platform and your choices, including the Android advertising ID for players who confirm they are 18 or older. Requesting non-personalized ads does not mean that no data is processed. This version includes no advertising mediation service and no real-money purchases.
Android. The Android app declares Google's Advertising ID permission. A permission applies to the whole app, so Google's SDK can access the Android advertising ID on any install, whatever age group is saved. Google states that ad requests tagged for child-directed treatment or for users under the age of consent do not send the advertising ID. The game tags every ad request that way unless the player has confirmed they are 18 or older, so, according to Google, only those adult players' ad requests can include it. Google's publisher first-party identifier is disabled for every player.
iPhone and iPad. The iPhone and iPad version integrates the same Google Mobile Ads and User Messaging Platform services. It never requests Apple's app-tracking permission, so the advertising identifier (IDFA) is not available to the app or its advertising and analytics SDKs, and its analytics component is included without IDFA support. Google's publisher first-party identifier is disabled. This does not mean that the advertising SDK collects no data; Google may process the information described above.
Google controls information it processes under its own policies. Read the Google Privacy Policy and How Google uses information from apps that use its services.
Your age group and ads
Route & Deliver: Cozy Puzzles is intended for adults aged 18 and older. After you agree to the Terms of Use and this policy, the game asks once for your year of birth. If the year alone cannot show whether you are 18, it also asks whether you have had your birthday this year. It keeps only the resulting age group (18 or older, or under 18) on this device and does not store the year itself. Agreeing to the policies does not record an age.
Players under 18 and players who have not answered yet keep conservative serving: child-directed treatment, a G content limit and no personalization. For players 18 or older, ads may use a mature (MA) content limit and may be personalized where your privacy choices allow; some sensitive ad categories are blocked.
Child, teen and unknown-age choices saved by older versions are not asked again and are never changed to 18 or older. They keep their restricted treatment: a G content limit, no personalization and banner-only advertising, with no rewarded videos or interstitials. Malformed saved choices receive the same restricted treatment.
The game can display a fixed gameplay banner, optional rewarded videos and limited interstitials. Eligible players may see one banner in a fixed footer below the gameplay board. Map, Daily and Collection screens have no banners. An already visible gameplay banner stays in place while you pick up or drag an item; a newly loaded banner waits until the gesture has ended. The banner hides for pause screens, dialogs, backgrounding and other interruptions. Opening its destination pauses play; returning requires Resume. The board never moves when an ad loads or is unavailable. Eligible players may choose videos for additional coins, an extra hint after the profile's three free hints, or one continue per attempt after Game Over. Paced interstitials may appear when leaving a saved campaign success or after choosing Start Over on Game Over. No fullscreen ad opens automatically on collision or interrupts an active drag. Ad availability also depends on privacy choices and the saved age group.
Your advertising choices
Agree & play does not provide advertising or tracking consent. Where required, Google presents its own privacy choices separately before eligible ads, including choices offered under US state privacy laws, and you can revisit the available options in Settings → Ads & privacy. Personalized ads for players 18 or older follow those choices. The game does not ask permission to track you across other companies' apps on iOS.
Before play, the game offers its own Terms of Use and Privacy Policy offline. Choosing Agree & play stores the exact revisions and a UTC timestamp on your device. A changed document revision requires the normal agreement flow again without resetting progress. Advertising preparation begins quietly from a safe menu after the policy agreement and the year-of-birth question.
Declining optional advertising choices does not lock campaign puzzles, saved progress or retries. Optional video rewards need an available eligible ad; free hints, already earned hint credits and free restarts remain usable offline.
Usage analytics
For players who confirm they are 18 or older, the game uses Google Analytics for Firebase to understand how the game is played and to measure advertising campaigns. It records events such as tutorial progress, level starts, completions and failures, hints used, coins earned and spent, rewarded video offers, and ad impressions and revenue reported by Google AdMob, together with an app-instance identifier, device and app information and approximate location derived from your IP address. Analytics does not collect the Android advertising ID or Apple's advertising identifier. Analytics data is not used to personalize ads and Google signals are off. Players under 18, players who have not answered the age question and restricted choices saved by older versions are not measured by this service.
You can turn usage analytics off at any time in Settings → Ads & privacy → Usage analytics; Off stops collection right away, and Reset progress keeps that choice. Google processes this data as our service provider under its terms. Read Google Analytics for Firebase data use.
Local advertising records
The game keeps local reward reservations and completion records so that confirmed videos pay only once and daily limits are respected. It also keeps local aggregate advertising diagnostic counts for up to 31 UTC dates. These game-maintained records stay on the device. Google maintains its own records under its policies.
The diagnostic summaries help assess ad availability and placements on this device. Development-test and production summaries are stored separately. Test-ad values are not income, and these summaries do not change your game coins or rewards. They are not uploaded to Marble Comet and are separate from the usage analytics described above. They do not store account or device identifiers, individual ad or reward-offer identifiers, or raw advertising-provider payloads. Temporary random callback identifiers are held only in memory to prevent duplicate counts.
Support, links and sharing
If you contact us, we receive the information you send, such as your email address and the details needed to help you. Please do not send passwords or sensitive information. Opening a website or email app may share information with that service under its own policies. External game, support and privacy links open in your browser. Apart from the advertising, analytics and support processing described here, we do not operate a service that collects your game progress. Information may also be handled when required by applicable law.
Retention and deletion
Local game records stay on the device until replaced, reset or removed with app data. Settings → Reset progress starts a new game profile after confirmation, removing progress, coins, other settings, collection ownership, local reward records and the policy agreement receipt. It also cancels Daily reminders while retaining the handled notification-request marker. The saved age group, your Usage analytics choice, separately stored advertising choices, Google's consent records and local advertising summaries are not reset by that button, and it is not a secure-erasure tool. Temporary or recovery copies may remain if file operations cannot complete.
To remove the app's local data, use Android's app-storage controls or uninstall the app; on iPhone and iPad, delete the app. Uninstalling normally removes the local app storage, including the saved age group, subject to device and platform behavior. Device or platform backups may retain app data according to your device settings; on iPhone and iPad, Apple device backups, including iCloud and computer backups, and device-to-device transfers may include the app's local save files. Marble Comet does not receive them.
Google Analytics keeps event-level analytics data for up to 14 months, and aggregated reports may be kept longer; turning usage analytics off stops new collection. Removing local data does not delete information already processed by Google or other providers. Google determines retention for information it processes under its own policies. We retain support correspondence only as needed to respond, maintain support records and meet applicable obligations.
Privacy requests and contact
Depending on your location and applicable law, you may have rights to access, correct or delete personal information, or make other privacy requests. Contact privacy@marblecomet.com with enough detail for us to understand your request, including the device platform if it concerns analytics. We may need to verify it. Local-only game data may not be accessible to us, and requests about data held by Google may need to be directed to Google. Parents and guardians can use the same address. Please do not include passwords or unnecessary sensitive information.
Game support is available at support@marblecomet.com.
Operator: Marble Comet LLC. Notice address: 24608 Nettle Mill Sq, Aldie, VA 20105-2991, United States.
Changes to this policy
This page matches the Privacy Policy bundled with Route & Deliver: Cozy Puzzles version 1.3.38 (revision 2026-10-21). The bundled policy describes the version of the game you are using. The app keeps the exact revision associated with your explicit agreement and presents revised documents when that revision changes. You can read this policy offline at any time in Settings. Advertising choices remain separate from acknowledging a revised policy.
Version 1.3.37 did not ask for a year of birth, included no usage analytics, removed the Android Advertising ID permission and requested only non-personalized ads. We will update this page when the game's information practices change; the revision above identifies the current policy.